Working with the Brine assistant

The Brine assistant is a chat helper built into the app. Tell it what you want in plain language — in your own language — and it does the work for you, from drafting an order to summarizing what a customer bought last month.

Open the assistant

Press Cmd+K anywhere in Brine to open the assistant; press it again to close. On desktop you can also click the Open assistant button in the bottom-right corner. On a phone it slides up as a bottom drawer. You'll land on Ask Brine anything — just start typing in the box that reads Type here…

What you can ask it to do

The assistant works on real data in your current organization. Ask it to:

• Draft an order from text you paste or describe — an email, a message, or a few notes. It finds the customer, reuses the products they usually order, and creates a draft for you to review.
• Edit an order — change the items, quantities, contact, delivery address, or delivery date. It can also add, remove, or reorder them.
• Find products and customers by name, SKU, or even a street address, and narrow results by tag, brand, or category.
• Add a note to an order or a company, like a delivery time-of-day wish.
• List and summarize orders by customer, status, or delivery-date range — including their value. The figures come straight from your orders (net, before VAT); Brine never makes numbers up.

When it's about to do something permanent, like deleting a draft, it checks with you first.

Paste a raw order

If you just want to turn a message into an order, you don't even need the chat. On the Orders list, click Create and paste the order into the box that reads Type or paste an order — email, message, or notes… Brine drafts it the same way. New drafts land in Orders for you to review — see reviewing orders.

Get the best results

The assistant is only as sharp as the details it has to work from. The more complete each company's people and addresses are, the better it resolves the right contact, the right delivery address, and the exact products — and the less it has to stop and ask. When a company has order history, Brine reorders the precise SKUs they bought before instead of guessing from a vague mention like "the usual chocolate." Keeping your customer records tidy turns most incoming orders into a one-tap review.

What it can and can't do

A few honest limits, so you know what to expect:

• It summarizes your real orders rather than building custom reports or dashboards — think "what did Café Nord order in May, and for how much," not bespoke charts.
• It works within your current organization only.
• It can't change an order once it's packing. Up to and including Confirmed you can still edit items and details; from Packing onward the order is locked. See order statuses explained.